Five years ago I had a front incisor implant fitted, sadly it was never successful providing me with persistent infections until it fell out in March this year.
I had just been to see the dentist who had replaced the retired one that did the implant, but he did not work with implants (I was never told this prior to my visit).
He condemned the state of my mouth, and his list of advice made me out to be the guilty party, after the implant fell out he stroked me off his register for being honest about his lack of treatment during my visit.
He has since refused to communicate with me, and as this is the first step of the practices complaints procedure I cannot proceed any further.
I am shocked that there was no contingency plan (having suffered five years of infections resulting in jaw bone loss) for when the failing implant reached its inevitable end, but the thing that really gets to me is that no one approached to date feels I have any kind of case or complaint that I can win.
The dental practice appears to be well protected in every way, and appears to be under no obligation to do anything further for me.