brit
Super Moderator
Staff member
- Joined
- Mar 23, 2006
- Messages
- 6,737
- Location
- In My Dental Happy Place
freakout said:She is really nice and gentle. She always calls me by my first name and always asks how I am doing. All the other assistants use my last name (my ex-husbands name, which I have only kept for business reasons.)
Hi,
I agree Freakout. I much prefer my first name to be used....I almost don't answer to Mrs xxxxx, as I am not used to hearing it.
English people are very good at avoiding the name thing altogether - just by saying things like 'Hello and how are you today?'
I've also found, it's a good trick with the children to say we're going to see XXXX(first name) next week instead of 'the dentist'. It works because he's happy for them to use his first name - but again in practice you don't actually need to use a name at all. You have their full attention already!
In my 'recovering phase', I used to find it much easier to say 'I have a dental appointment' rather than 'I'm going to the dentist'.....the first seems to imply that you have more control over the proceedings.
Hope you feel better soon.
Cheers
Brit