Well, I sent the long email on Monday afternoon, no reply yet, and at about 6.30 this morning I finally cracked and decided I couldn't stand it any more. I phoned up this morning and asked if there were any cancellations available today (there weren't), managed to somehow convey to the receptionist how bad things are and got an appointment for late Friday afternoon.
I hadn't necessarily expected any reply to my email yet, because he had already said he was flat out until at least tomorrow, but I just couldn't deal with the uncertainty any longer. I don't know if I've done the right thing and I hope he won't be angry that I've sort of forced the issue. I'd got it into my head (probably completely wrongly) that his intention was to do nothing at all about it until that 5-minute appointment rolled around in 3 weeks time.
This will either clear everything up, or break it completely.
Hang on in there Tink, you are doing so well. Good for your husband, and to you for sending the reply. You cannot put it any clearer than you have so the dentist will just have to either make time for a talk sometime, or make your next appointment longer than 5 minutes. Heck you barely have time to say good day in that time.
Stick with it, you will get there. He may well be busy and I understand this, but he must understand that you need them to understand exactly how you feel. It will do you both good in the end.
To be fair, before that long email on Monday I don't think I did make it all that clear. I found it so difficult to stick my neck out and ask for help at all that I was far too timid about it, I even said in the original message "there's no rush" when what I
meant was "aaaaaargh, I'm falling apart, I need help now!". Then when he asked if I could put it in an email, he did say "if that's ok", so of course I said it was OK rather than "no, not really, I need to talk to you!"
I can hardly blame him if he takes what I said literally.
It's quite a high-end practice too, I wonder if they're used to patients who have high expectations and make big demands, rather than people like me who wouldn't say boo to a goose and certainly wouldn't ask for anything unless they
really had to.
Sorry to hear things haven't worked out quite as planned; particularly as the initial reply you received sounded so promising. Is this an NHS dentist that you're going to see?
I used to go to an NHS practice where the routine checkup appointments were 10 minutes, although in reality the actual appointment itself was probably only about 5 minutes because the rest of the time was taken up with clearing up between each appointment and preparing for the next patient. Time was a real issue and as Carole has said, there was barely time to say hello before the appointment was finished. It made it really difficult to communicate anything other than the absolute bare minimum before the appointment was over and I was walking back out the door again.
Nope, it's private, very high-end.
To be fair to them, I should explain the 5-minute thing; it wasn't a normal checkup appointment, those are usually for 15 minutes (maybe even 20? I'm not sure), and I have never, ever felt rushed during an appointment, even when they're running very late. When you're in there they will give you the time you need even if it's longer than what you have booked.
The 5-minute appointment was supposed to be part of a process of desensitisation to help with the anxiety. The idea was to pop in, have a very quick look at my teeth and put some stuff on a couple of them where the gums have been receeding a bit, just so that I've been in to see the dentist and it's not so long between appointments.
What I think happened was that he saw my email, thought "gah, busy!" then looked at his appointment book and realised I was coming in quite soon anyway so we could discuss it then. I suspect he didn't look at the duration of the appointment at all.
What I think is really going on here is that he's well-meaning and actually wants to help but is very, very busy. When he said back in January that he could help with this, and that I should call/email if I needed to, I think he really meant it. (At least, that's what I think in my calmer, more rational moments)
Whether he's out of his depth and making promises he can't deliver remains to be seen.
I also feel like I'm being far too demanding. I can't tell whether that's because I hate asking for anything, or because I actually
am being too demanding and I'm that annoying person they really hope will go away!